Shipping & Returns
Shipping Policy
Welcome to Discount Pool Supplies!
We take every effort to provide a hassle free and reliable shipping experience for all our customers.
We aim to have all orders processed and dispatched for shipping as quickly as possible.
Our policy is to use third party professional couriers for all shipping to provide the smoothest possible experience for all of our customer.
Smaller items will be shipped through small courier companies such as Sendle for local metro deliveries. Larger items will be sent by direct courier. For multiple larger item shipping rates, feel free to contact us at the supplied email and we will endeavour to tailor a customised shipping quote to save you time and money.
Return & Exchange Policy
At Discount Pool Supplies, we want you to shop with confidence. Our return and exchange policy is straightforward and customer-friendly. If any products you purchased through our site are found to have a manufacturing fault, simply contact us through our supplied email address with "Returns" in the subject heading, along with proof of purchase and a description of the fault, including any possible supporting media (pictures or video). We will respond as soon as we are able with further directions regarding returning the item. We prioritize your satisfaction and strive to make the process easy and hassle-free.
Thank You!
Thank you very much for supporting a local business from Western Australia. We aim to support Australian businesses as much as possible, and we sincerely thank you for choosing to do the same.
From our family to yours, thank you.